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kajawa44 Privacy Policy: What We Collect and Why

At kajawa44, your Privacy Policy rights are straightforward — we collect only what we need to run your account, process deposits through DANA, OVO, GoPay and QRIS, and…

Account Data ProtectedDANA, OVO, GoPay & QRIS CoveredIndonesia-Focused PolicyRetention Limits Apply
kajawa44 kajawa44 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATH

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how we handle your information, our support team is available around the clock. Reach us through the live chat in your account dashboard, by email, or via WhatsApp — the same channels you use for payment receipt checks and login help.

Team online

Live Chat

Open your account dashboard and tap the chat icon — our team responds within minutes, day or night, for privacy requests and data queries.

Email Support

Send your data request or privacy concern to our support address. We aim to acknowledge within 24 hours and resolve within 7 working days.

WhatsApp

Message our WhatsApp support line directly from your phone. Useful for quick status checks on data requests or account-level privacy questions.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your account data secure through a combination of encrypted storage, session controls and access logging. Here is how each area works in practice.

Data Encryption

Your account credentials and payment references are stored with encryption at rest.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device.

Account Security

Phone verification is required before account access is granted.

Data Retention

Active account data is held for the duration of your account.

Who Can Access Your Data

Only our operations and compliance teams access account data, and only when needed to process a payment, resolve a dispute…

Requesting Changes

To correct your name, phone number or email on file, open a request via live chat or email.

Your kajawa44 Privacy Policy Questions

These are the questions we hear most often about how kajawa44 handles your personal data, account information and payment records.

We collect your name, phone number, email address and the payment method you register — such as DANA, OVO, GoPay or QRIS. We also log deposit timestamps and transaction references to verify payment status.

We do not sell your data. We share transaction references with payment processors like DANA and OVO only to the extent needed to complete or verify your deposit or withdrawal.

We use session cookies to maintain your login and analytics cookies to monitor page performance. You can remove cookies from your browser at any time; your account remains intact.

We hold your data while your account is active. After closure, transaction records are kept for the period required under Indonesian regulations and then permanently deleted.

Contact us via live chat in your account dashboard or by email. We acknowledge data requests within 24 hours and deliver your data summary within 7 working days after identity verification.

Yes. Submit a deletion request through live chat or email. We verify your identity first, then process the request. Regulatory retention requirements under Indonesian law may apply to transaction records.

Yes. The policy covers all payment methods we support, including QRIS, virtual account and bank transfer via BCA, BRI, Mandiri and BNI. Data handling for all rails depends on local law.